Terms of use
Welcome to LIFE TUNE HEALTH LTD (“Company,” “we,” or “us”). By accessing or using our website and services, including health coaching programs, personalized plans, and related content (collectively, the “Services”), you agree to comply with and be bound by the following Terms of Use.
Please read these Terms of Use carefully before using the Services. If you do not agree with any part of these Terms, you must not access or use the Services.
1. Health Coaching Disclaimer
Our health coaching services are not a substitute for professional medical advice, diagnosis, or treatment. The content provided by LIFE TUNE HEALTH LTD is for informational and educational purposes only. Always consult with a licensed healthcare provider before making decisions about your health or any medical condition.
2. Eligibility
By using our Services, you confirm that:
• You are at least 18 years old or have the legal capacity to enter into a binding agreement.
• The information you provide is accurate and up-to-date.
• You agree to use the Services in accordance with these Terms of Use and all applicable laws and regulations.
3. Services and Results
LIFE TUNE HEALTH LTD provides personalized health coaching services to help you achieve your health and wellness goals. However, we make no guarantees or warranties regarding specific outcomes or results from using our Services. Results vary depending on individual effort, commitment, and personal factors.
4. Payment and Refunds
You agree to pay all applicable fees for the Services provided. Payments are due upon signing up for the program unless otherwise stated. We offer a 7-day refund policy on unused sessions, and any requests for refunds must be made in accordance with this policy. We accept major credit cards including American Express. Booked sessions must be used within 12 months of purchase. Sessions not used within this time are forfeited and will not be refunded or credited.
5. Client Responsibilities
To ensure the effectiveness of our coaching services, you acknowledge and agree to the following:
• You are responsible for your own actions and decisions during and after coaching sessions.
• You will actively participate in the program and follow the recommendations made by your coach to the best of your ability.
• You will inform your coach of any health conditions or changes that may affect your ability to participate in the program safely.
6. Confidentiality and Privacy
We are committed to maintaining the confidentiality and security of your personal information. Any personal data collected during the course of our Services will be handled in accordance with our Privacy Policy.
7. Limitations of Liability
To the fullest extent permitted by law, LIFE TUNE HEALTH LTD and its employees, contractors, and affiliates will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the Services, including any health outcomes, even if we have been advised of the possibility of such damages.
8. Intellectual Property
All content, materials, and intellectual property provided through the Services, including but not limited to text, graphics, logos, and software, are the exclusive property of LIFE TUNE HEALTH LTD unless otherwise noted. You may not copy, reproduce, or distribute any part of our materials without our prior written consent.
9. Termination
We reserve the right to terminate or suspend your access to the Services at our discretion, without notice, if you breach these Terms of Use or engage in unlawful behaviour. Upon termination, you must cease using the Services and any materials obtained from the Services.
10. Amendments
We reserve the right to update or modify these Terms of Use at any time. Any changes will be posted on our website and will become effective upon posting. Continued use of the Services after changes have been posted constitutes your acceptance of the modified Terms.
11. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].
12. Contact Information
If you have any questions about these Terms of Use, please contact us at:
LIFE TUNE HEALTH LTD
19 Heath Lea, HX1 2BX, UK
Effective Date: August 2024